Precautions for use

• The product is made of Silver 925 (Sterling Silver) and silver is very soft metal  so care must be taken for scratches and shocks.
• The discoloration of silver products is caused by sulfur in the air, sweat, moisture, dust nicotine, perfume, cosmetics, etc., so be careful.
• Metal products are vulnerable to moisture, so please refrain from wearing them when exercising, swimming, showering, or sleeping.
• In rare cases, an allergic reaction may occur depending on the individual. If you have an allergic reaction, please stop wearing it.

Silver 925 Care

• When storing after wearing it, wipe the surface lightly with a soft cloth or "Polishing cloth" and keep it in a jewelry case to prevent discoloration by blocking air contact.
• When decontaminating the product, wipe it with water and a very soft brush or a "Polishing cloth"

  (Using a separate cleaner causes discoloration of the product.)

Return/Exchange/Refund

• Products are customized through the handcraft process after payment. You cannot return it except in case of a defect in the product. 
• We are not responsible for any replacement/return/damage compensation for products damaged by consumer negligence or products whose warranty period has ended. If repair is possible, separate repair costs will be charged.
• Customer will pay for the shipping cost of the product except for the return/exchange due to our mistake.
• Exchange/return request is possible within 7 days of receiving the supply. Unilateral requests not discussed with us may be withdrawn. In principle, the service request is first received through E-Mail, and after application, the service is processed after consultation with the customer.
• The customer must attach this warranty when requesting a repair/exchange or refund.

If return/exchange is possible

• Seller's fault (delivery of products with different color, size, etc.)

If return/exchange is not possible

• It is impossible to cancel due to a simple change of mind during the production process because Products are customized through the handcraft process after payment.
• If you ordered the wrong size, cannot exchange or return it. Please check carefully before ordering.
• Due to the nature of handicrafts, subtle differences between product photos and products cannot be a reason for return.
• Where the product is lost or damaged due to the fault of the consumer(Provided, That except where packaging is damaged to verify the contents)
• If the value of the product is significantly reduced due to consumer use. 
• When the value of the product has decreased significantly over time.
• Products produced individually according to consumer needs 
• ※ Please contact us via E-Mail for more information on return/exchange.

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